Immediate Crisis Support & Hotline Numbers

If you or someone you know is experiencing a mental health emergency, severe distress, or thoughts of suicide, immediate help is available 24/7. These hotlines offer free, confidential support from trained professionals.

• Emergency Services (Immediate Danger): Call or text 911 or go to the nearest emergency room.

• 988 Suicide & Crisis Lifeline: Call or text 988 (Available 24/7, free, and confidential).

• Crisis Text Line: Text HOME to 741741 to connect with a crisis counselor 24/7.

• The Trevor Project (LGBTQ+ Youth): Call 1-866-488-7386 or text START to 678-678.

• Veterans Crisis Line: Call 988 and press 1, or text 838255.

• National Domestic Violence Hotline: Call 1-800-799-SAFE (7233) or text START to 88788.

Local Emergency Rooms with On-Site Psychiatric Units / Evaluation

If you are experiencing an acute psychiatric crisis that requires immediate medical stabilization, assessment, or triage, these regional hospital emergency departments offer dedicated behavioral health evaluations and psychiatric care.

1. Parkland Health & Hospital System (Psychiatric Emergency Services)

   • Address: 5200 Harry Hines Blvd, Dallas, TX 75235

   • Phone: (214) 590-8000

   • Details: Offers 24/7 dedicated psychiatric emergency care and crisis triage.

2. Medical City Green Oaks Hospital (Psychiatric Emergency Care)

   • Address: 7808 Clodus Fields Dr, Dallas, TX 75251

   • Phone: (972) 991-9504

   • Details: 24/7 psychiatric emergency assessment and inpatient crisis stabilization.

3. Texas Health Presbyterian Hospital Dallas (Behavioral Health ED Triage)

   • Address: 8200 Walnut Hill Ln, Dallas, TX 75231

   • Phone: (214) 345-6789

   • Details: Full ER capabilities integrated with emergency behavioral health intake and treatment.

4. Texas Health Presbyterian Hospital Plano

   • Address: 6200 W Parker Rd, Plano, TX 75093

   • Phone: (972) 981-8000

   • Details: 24/7 emergency department equipped for psychiatric assessment and stabilization placement.

5. Texas Health Presbyterian Hospital Denton

   • Address: 3000 N Interstate 35, Denton, TX 76201

   • Phone: (940) 898-7000

   • Details: 24/7 emergency department with integrated behavioral health assessment capabilities.

Higher Level of Care (PHP, IOP & Inpatient / Residential Treatment)

For individuals needing structured therapeutic support without requiring general emergency room hospitalization, higher levels of care provide comprehensive mental health and substance use stabilization.

• Carrollton Springs (Parent Company: Lifepoint Health)

  • Inpatient & Main Facility: 2225 Parker Rd, Carrollton, TX 75010 | Phone: (972) 242-4114

  • Outpatient PHP/IOP (Changes Plano): 5920 K Ave, Plano, TX 75074 | Phone: (972) 212-5487

  • Outpatient PHP/IOP (Changes Frisco): 6870 Lebanon Rd, Ste 300, Frisco, TX 75034 | Phone: (469) 850-2040

  • Services Offered: 24/7 crisis assessments, inpatient behavioral health, adult and adolescent Partial Hospitalization Programs (PHP), and Intensive Outpatient Programs (IOP).

• Connections Wellness Group

  • Denton Location: 2800 Shoreline Dr, Suite 220, Denton, TX 76210 | Phone: (940) 353-4907

  • Plano Location: 6101 W Plano Pkwy, Suite 240, Plano, TX 75093 | Phone: (972) 943-0410

  • Central Admissions Line: (877) 747-4294

  • Services Offered: Adolescent and adult PHP and IOP, dual-diagnosis programs, medication management, and specialized trauma care.

• Haven Behavioral Hospital of Frisco

  • Address: 5680 Frisco Square Blvd, Suite 3000, Frisco, TX 75034

  • Phone: (469) 535-8000

  • Services Offered: Inpatient psychiatric stabilization, PHP, and IOP for adults and seniors.